FAQs

Yes, we provide complimentary consultations for our services. We encourage you to reach out to Bluegrass Waterproofing & Restoration, your reliable water damage contractor, to arrange your consultation today.

Our water damage services, including basement waterproofing and mold remediation, are available to residents in Western KY and Southern IN. It's worth noting that, as reported by This Old House, approximately six million Americans unknowingly live in floodplains. We recommend scheduling a free consultation to determine if your property is situated in one of these areas.

We offer several warranty options to protect your investment: a 1-year home warranty, a 20-year mold warranty, and a lifetime waterproofing warranty. We invite you to schedule a free consultation with our dependable water damage company to learn more about these warranty options and how they can benefit you.

You might need a basement drainage system if you see ongoing dampness, water stains, mold, smell musty odors, have frequent flooding when it rains hard, or notice cracks in your foundation or walls. If you spot any of these signs, it's best to have a professional check it out.

We provide various basement drainage options, such as indoor and outdoor drainage systems, sump pump installation, French drains, and waterproof coatings. Our team will look at your specific situation and suggest the best solution for your home.

The time it takes to install depends on the type and size of the system. A simple indoor drainage system might take 2-3 days, while bigger projects could take up to a week. We'll give you a clear timeline during your free consultation.

A basement vapor barrier is a protective layer that stops moisture from coming through concrete walls and floors. You need one to lower humidity, prevent mold, protect your home's structure, and create a healthier living space.

The time needed for a basement vapor barrier installation depends on your basement's size and condition. It usually takes 1-3 days. At Bluegrass Waterproofing & Restoration, we offer next-day services and work quickly to minimize disruption to your home.

We back our work with strong warranties. For basement vapor barrier installations, we provide a lifetime waterproofing warranty, a 20-year mold warranty, and a 1-year home warranty. These warranties protect your investment and give you peace of mind for years to come.

The lifespan of basement wall sealing varies based on the materials used and how they're applied. At Bluegrass Waterproofing & Restoration, our high-quality sealants and skilled application methods usually provide protection for 10-15 years or more. We also offer a lifetime waterproofing warranty for your peace of mind.

While you can find DIY options, we recommend professional basement wall sealing. At Bluegrass Waterproofing & Restoration, we have the knowledge, tools, and materials to ensure a thorough and lasting seal. Our team can spot hidden issues that you might miss, potentially saving you from expensive repairs down the road.

Yes, basement wall sealing effectively prevents mold growth. By blocking moisture from entering, we greatly reduce the damp conditions where mold thrives. At Bluegrass Waterproofing & Restoration, we not only seal your walls but also offer mold prevention treatments. We back our work with a 20-year mold warranty, giving your home complete protection.

You might need a sump pump if your basement floods often, you live in an area with lots of groundwater, or you notice dampness, mold, or musty smells in your basement. Bluegrass Waterproofing & Restoration can check your home and tell you if a sump pump would help.

Our sump pump installation includes checking your basement or crawl space, digging the sump pit, putting in the pump and drainage system, connecting the electricity, and testing to make sure it works well. We also show you how to take care of it and can install backup pumps for extra protection.

The time it takes to install a sump pump depends on how complex the job is and what condition your basement or crawl space is in. Usually, we can finish a standard installation in 1-2 days. Our team at Bluegrass Waterproofing & Restoration works quickly to avoid disrupting your home life while making sure the installation is done right.

Crawlspace encapsulation offers many benefits. It improves indoor air quality, lowers energy costs, stops mold and mildew growth, strengthens your home's structure, and keeps pests out. It also helps keep your home's temperature steady and can increase your property value.

The time needed for crawlspace encapsulation depends on the size of your crawlspace and its condition. Usually, it takes about 2 to 5 days. Our team at Bluegrass Waterproofing & Restoration will give you a more exact timeline after we look at your crawlspace during the first visit.

While some homeowners might try to encapsulate their crawlspace themselves, it's best to hire professionals. Proper encapsulation needs special knowledge, tools, and materials to control moisture and prevent future problems. Professional services, like those from Bluegrass Waterproofing & Restoration, ensure correct installation, follow local building rules, and provide long-lasting results.

Crawlspace insulation offers many benefits. It lowers energy bills, improves indoor air quality, prevents moisture issues, increases home value, makes your home more comfortable, keeps out pests and rodents, and stops pipes from freezing. It helps maintain even temperatures throughout your home and makes it more energy-efficient.

At Bluegrass Waterproofing & Restoration, we offer several insulation options for crawlspaces. These include fiberglass insulation, spray foam insulation, and thermal insulation. We also provide related services like moisture barrier installation, vapor barrier placement, and crawlspace encapsulation. Our team will look at your specific needs and suggest the best insulation solution for your home.

The time it takes to insulate a crawlspace depends on its size and the type of insulation we're using. Most projects can be done in 1-2 days. During your free consultation, our team will look at your crawlspace and give you a more accurate timeline based on your needs. We offer next-day services and can often work around your schedule to minimize disruption to your daily life.

The timing for crawlspace vent installation or replacement depends on your home's age, local weather, and existing moisture problems. It's a good idea to have your crawlspace checked yearly and install or replace vents as needed. If you see signs of moisture, mold, or pests, talk to a professional right away to see if you need new vents.

Good crawlspace vent installation offers many benefits. It improves indoor air quality, reduces moisture, prevents mold and mildew, protects your home's structure, lowers energy costs, and reduces the risk of pests. It can also make your home more comfortable and might increase its value.

While you could install crawlspace vents yourself, it's usually better to hire a professional. Proper installation requires knowledge of building rules, moisture control, and structural issues. Professionals can accurately assess your crawlspace's needs, install vents in the right places, and fix any other problems they find. This approach ensures the best performance and long-term benefits for your home.

A vapor barrier is a protective layer installed in crawl spaces or basements to keep moisture out of your home. It helps prevent mold growth, improves air quality, and protects your home's structure. Installing a vapor barrier can also lower energy costs and keep pests away.

The time needed for vapor barrier installation depends on the size and condition of your space. Most professional installations take 1-2 days. At Bluegrass Waterproofing & Restoration, we offer next-day services. We can give you a more precise timeline after we look at your space during a free consultation.

We back our work with strong warranties. For vapor barrier installations, we provide a lifetime waterproofing warranty, a 20-year mold warranty, and a 1-year home warranty. These warranties show our trust in our materials and work quality, giving you long-term peace of mind.

A French drain is a gravel-filled trench with a perforated pipe inside. It redirects surface water and groundwater away from an area to prevent water buildup. Water flows through the gravel into the pipe, which carries it away from your property, solving drainage issues.

You might need a French drain if you see standing water in your yard, have a damp basement, notice foundation issues, or experience erosion problems. Other signs include musty smells, mold growth, or water stains in your basement. If you notice any of these issues, it's best to talk to a professional about your drainage needs.

The time needed for a French drain installation depends on your property size and the complexity of the drainage issue. Usually, a standard home installation takes 1-3 days. At Bluegrass Waterproofing & Restoration, we work quickly and carefully to minimize disruption while ensuring a thorough and effective installation.

It's best to have your gutter drainage system serviced twice a year, usually in spring and fall. If you have many trees near your home, you might need more frequent servicing. Regular maintenance prevents clogs, ensures proper water flow, and helps your gutter system last longer.

Your gutter drainage system might need repair if you see cracks or holes, sagging gutters, water overflowing during rain, water stains on your home's exterior, basement flooding, or soil erosion around your foundation. If you notice any of these issues, call a professional for an inspection and repairs.

Yes, a better gutter drainage system can help prevent foundation problems. A working system directs water away from your home's foundation, which reduces the risk of water pooling, soil erosion, and pressure on the foundation. This helps keep your foundation strong and prevents costly damage over time.

You might need yard drainage services if you see water pooling after rain, always-wet areas in your yard, soil washing away near your house, water in your basement, more mosquitoes than usual, dying grass or plants in certain spots, or water marks on basement walls. If you notice these signs, it's best to ask a professional to check your drainage.

We provide various yard drainage solutions including French drains, surface drainage systems, catch basins, yard grading and resloping, downspout extensions, sump pumps, and retaining wall drainage. Our team will look at your specific situation and suggest the best solution for your property.

The time to install a yard drainage system depends on your property size and drainage issues. Simple fixes might take a day, while bigger systems could need several days. We offer free consultations and same-day estimates to give you a more accurate timeline based on your specific needs.

Basement membrane installation is the process of applying a waterproof barrier to your basement walls and floor. It's important because it stops water from getting in, prevents mold growth, and keeps your home's foundation strong.

The time it takes to install a basement membrane depends on how big your basement is and what condition it's in. Usually, it takes 1-3 days for a normal installation. Our team at Bluegrass Waterproofing & Restoration will look at your basement and tell you how long it will take for your specific situation.

It's possible to install a basement membrane in a finished basement, but it's harder and might require taking out some of the existing materials. It's best to install the membrane before finishing a basement. If you have a finished basement with water problems, we can check it out and suggest the best way to fix it.

We recommend having your foundation inspected yearly or after major storms. Regular checks can find small problems before they become big, expensive issues.

Look out for water stains on walls or floors, musty smells, cracks in the foundation, dampness in the basement or crawl space, and mold growth. If you see any of these, it's time to call a professional for a check-up.

While dry weather is best for foundation sealing, our skilled team at Bluegrass Waterproofing & Restoration can work in most conditions. We're able to handle urgent sealing needs to prevent further damage to your home, regardless of the weather.

It's best to check your home's exterior waterproofing once a year, usually before the rainy season starts. If you see any signs of water getting in or dampness, call for an inspection right away. Regular checks can prevent big repair bills and keep your waterproofing working well.

Look out for damp or musty smells in your basement, visible mold or mildew, water marks on walls or floors, peeling paint or wallpaper, white powdery stuff on walls (called efflorescence), and cracks in the foundation or walls. If you spot any of these, it's time to think about getting professional waterproofing.

While you can buy DIY waterproofing products, it's usually better to hire professionals. They know how to find the real cause of water problems, have access to better materials, and know how to use them properly. Professionals can also provide complete solutions that fix not just the symptoms but the underlying issues, giving your home long-lasting protection.

Window wells offer many benefits. They stop water from getting in, bring more light to basements, provide safe exits in emergencies, protect windows from soil pressure, improve air flow, and increase your home's value. They're important for keeping below-ground living spaces safe and comfortable.

The time it takes to install a window well can change based on how many wells you need, what the soil is like, and if it's for a new or existing home. Usually, we can install one window well in 1-2 days. At Bluegrass Waterproofing & Restoration, we work quickly and can give you a better idea of timing during your free consultation.

The need for permits when installing window wells can be different depending on where you live. Often, you might need a permit, especially if you're adding an emergency exit window. At Bluegrass Waterproofing & Restoration, we take care of all the needed permits as part of our service. This makes sure your installation follows local building rules.

Negative side waterproofing involves applying waterproofing materials to the inside of a structure's walls or floors to stop water from getting in. This method works well when waterproofing from the outside isn't possible or costs too much.

We recommend negative side waterproofing for buildings that already have water problems, properties where digging outside for waterproofing isn't practical, or when you need to control water right away. It's also good for basements, underground structures, and areas where the water table is high.

The lifespan of negative side waterproofing depends on the quality of materials used, how well it's applied, and how it's maintained. When done by professionals, it can last for many years. At Bluegrass Waterproofing & Restoration, we offer a lifetime waterproofing warranty to ensure your property stays protected for the long haul.

A perimeter drain is a system placed around your home's foundation to collect and move groundwater away from the building. It's important because it helps stop water damage to the foundation, lowers the risk of basement flooding, and prevents soil from washing away around the house.

The time it takes to install a perimeter drain can change based on your property size and how complex the job is. Usually, a standard installation takes 2 to 5 days. Bluegrass Waterproofing & Restoration will give you a more exact timeline after looking at your specific needs during the consultation.

Yes, we can install perimeter drains in existing homes. While it's easier to do during new construction, our skilled team at Bluegrass Waterproofing & Restoration has the tools and know-how to add perimeter drains to older homes. We work carefully to avoid damaging your landscaping and make sure the new system fits well with your home's current setup.

Look for water stains on the ceiling or walls near the chimney, damp spots in the attic, or rust on the flashing. You might also notice peeling paint or wallpaper, or a musty smell in rooms next to the chimney.

The time needed for chimney flashing repair depends on the damage and job complexity. Usually, our team at Bluegrass Waterproofing & Restoration can finish the repair in one to two days. More complex repairs might take longer.

While you might be able to do minor repairs if you're handy, it's best to have professionals repair chimney flashing. Proper repair requires special roofing and waterproofing skills. Incorrect repairs can cause worse leaks and damage. At Bluegrass Waterproofing & Restoration, we have the know-how to fix your chimney flashing correctly and effectively.

We provide 24-hour emergency services and can respond the same day for urgent roof leak issues. Our team knows how important it is to fix roof leaks quickly to prevent further damage to your home.

We back our work with strong warranties. For roof leak repairs, we provide a 20-year mold warranty, a 1-year home warranty, and a lifetime waterproofing warranty. These warranties show our confidence in the quality and durability of our repair work.

Yes, we can help you with the insurance claim process for roof leak repairs. Our team knows what information insurance companies need. We'll work with you to provide all necessary details, making your claim easier and potentially reducing your out-of-pocket costs.

The time needed for wall crack leak repair depends on how bad the crack is and where it's located. Simple fixes might only take a few hours, while bigger problems could need a day or two. At Bluegrass Waterproofing & Restoration, we'll give you a clear timeline after we look at your specific situation during our free consultation.

Yes, we can fix cracks from inside your basement. Repairing from the inside is often easier and costs less. We use advanced methods like epoxy injection or polyurethane foam injection to seal cracks from the inside. This stops water from getting in and makes the wall stronger.

Yes, we do! We stand behind our work quality. Bluegrass Waterproofing & Restoration gives you a lifetime waterproofing warranty, a 20-year mold warranty, and a 1-year home warranty. These warranties help you feel confident that your investment in wall crack leak repair is protected for many years.

Look for water stains on walls or windowsills, peeling paint, mold growth, or a musty smell near windows. You might also notice drafts or higher energy bills. If you think you have a leak, call Bluegrass Waterproofing & Restoration for a professional check.

Yes, window leaks can cause big problems if not fixed. Water can rot wood, rust metal, and help mold grow. This can weaken your home and lead to expensive repairs. Quick repair by Bluegrass Waterproofing & Restoration can stop these issues.

The time needed to fix a window leak depends on how bad the damage is and what kind of repair is needed. Simple fixes might take a few hours, while bigger problems could take a day or more. Bluegrass Waterproofing & Restoration gives free same-day estimates to tell you how long your specific repair will take.

It's best to have your property checked for waterproofing problems once a year, typically before the rainy season starts. If you notice signs of moisture like dampness, musty smells, or water stains, schedule an inspection right away.

Sealing concrete surfaces helps protect against water damage, stains, and sun damage. It also makes the concrete look better, easier to clean, and last longer by preventing cracks and wear from freezing and thawing.

Yes, waterproofing is important for preventing mold. By keeping moisture out of your property, waterproofing creates conditions that make it harder for mold to grow. This is especially important in damp areas like basements and crawl spaces.

We suggest getting a waterproofing inspection once a year, especially if you live in an area with heavy rainfall or have had water problems before. It's also a good idea to schedule an inspection if you notice signs of water getting in, like dampness, musty smells, or visible mold.

A full waterproofing inspection usually looks at your foundation walls, basement floors, crawl spaces, outdoor drainage systems, window wells, and sump pumps. Our inspectors check for signs of water damage, cracks, poor grading, and places where moisture might get in. We also look at how well your current waterproofing is working and suggest ways to make it better or fix any problems.

Yes, a professional waterproofing inspection can be very helpful for insurance claims. Our detailed reports show evidence of water damage, what caused it, and what we recommend to fix it. This information can support your claim and show why repairs or preventive measures are needed. Our team at Bluegrass Waterproofing & Restoration can also help you work through the insurance claim process, making it easier for you to get the coverage you need.

Look for visible cracks, walls that lean inward, water stains, musty smells, and peeling paint. If you see any of these signs, it's best to have a professional check your basement to figure out what repairs are needed.

At Bluegrass Waterproofing & Restoration, we use different methods to fix bowing basement walls, based on how bad the problem is and what's causing it. We might use carbon fiber strips, steel beams, or wall anchors. We'll look at your specific situation and suggest the best fix for your home.

The time it takes to repair basement walls depends on how much damage there is and what method we use. Simple crack repairs might take just one day, while bigger structural repairs could take several days to a week. When we come for a free consultation, we'll give you a clear timeline for your specific repairs.

Bluegrass Waterproofing & Restoration offers 24-hour service with same-day emergency response. Our team is ready to go as soon as we get your call, so we can start the restoration process quickly to reduce damage and begin recovering your property.

We offer a wide range of emergency restoration services including water damage restoration, fire and smoke damage cleanup, storm damage repair, mold removal, structural drying, content cleaning and restoration, odor removal, and sewage cleanup. Our team is prepared to handle many types of property emergencies in Western KY and Southern IN.

Yes, Bluegrass Waterproofing & Restoration helps clients with the insurance claim process for emergency restoration work. We know that dealing with insurance can be tricky and stressful during an emergency, so our team is ready to help document the damage, provide detailed estimates, and talk with your insurance company to make the claims process easier.

The need for mold inspections varies based on your property's location, age, and moisture history. In general, it's good to have a professional mold inspection once a year, especially in humid areas or if your property has had water damage before. If you see any signs of mold growth, smell musty odors, or have recent water damage, you should schedule an inspection right away.

Mold exposure can cause health problems, especially for people with allergies, asthma, or weak immune systems. Common symptoms include breathing issues, allergic reactions, headaches, skin irritation, and eye irritation. Long-term exposure to certain types of mold can sometimes lead to more serious health issues. This is why it's important to quickly inspect for mold and remove it to keep your indoor air healthy.

While you can look for visible mold yourself, it's best to hire a professional for a thorough mold inspection. Professional inspectors have special tools to find hidden mold and moisture problems. They can also take accurate air and surface samples and know how to interpret the results correctly. Professionals can create complete plans to remove mold and make sure everything follows local rules. For the most accurate and reliable results, it's best to use a professional mold inspection service.

The length of mold remediation depends on the problem's extent and the affected area's size. Small-scale projects might take 1-3 days, while larger ones can last up to a week or more. After assessing your situation, our Bluegrass Waterproofing & Restoration team will provide a detailed timeline.

Often, you can stay in your home during mold remediation, especially if the affected area is small and can be properly contained. However, for large mold problems or if you have respiratory issues or a weak immune system, we might suggest temporary relocation. We'll discuss the best plan based on your specific situation.

To avoid mold coming back, keep indoor humidity below 60%, fix water leaks quickly, ensure good air flow, and use dehumidifiers in damp areas. Regular checks and addressing moisture problems fast are important. Bluegrass Waterproofing & Restoration offers preventive treatments and can give you specific advice to keep your home mold-free.

Bluegrass Waterproofing & Restoration provides 24-hour service with same-day emergency response. We understand flood situations are urgent and aim to arrive on-site quickly to start the cleanup process and reduce damage.

Our full flood cleanup service covers water extraction, structural drying, mold remediation, content cleaning and restoration, dehumidification, sanitization, deodorization, and debris removal. We also help with insurance claims and handle all required permits.

Yes, we offer several warranties for your peace of mind. These include a 20-year mold warranty, a 1-year home warranty, and a lifetime waterproofing warranty. These warranties show our confidence in the quality and durability of our flood cleanup and restoration work.

Bluegrass Waterproofing & Restoration offers complete Insurance Coordination Assistance. We document the damage, talk to insurance adjusters, provide detailed assessments and cost estimates, explain what your policy covers, and help negotiate to make sure you get fair compensation for your water damage claim.

After water damage, it's important to record everything. Take photos and videos of damaged areas, list damaged items, and call Bluegrass Waterproofing & Restoration right away. We offer 24-hour service and can give you quick help, including free same-day estimates, which can be useful for your insurance claim.

Yes, Bluegrass Waterproofing & Restoration works directly with insurance companies for you. We have lots of experience dealing with insurers and can clearly explain the damage, needed repairs, and costs. This helps speed up the claims process and ensures all parts of your water damage are properly addressed and covered.

Bluegrass Waterproofing & Restoration can get rid of many different smells. We can handle smoke, pet odors, mold and mildew smells, food odors, and smells from water damage or sewage backups. Our team uses advanced tools and methods to find where the smell is coming from and get rid of it completely. This leaves your space fresh and clean.

The time it takes to sanitize depends on how big the area is and how dirty it is. For a normal home, it might take a few hours to a full day. Bigger business spaces or really bad cases might need more than one day. When we come to look at your space for free, we'll tell you exactly how long it will take.

Usually, it's best to leave your home while we work. This lets our team work quickly and keeps you away from cleaning products. How long you need to be out depends on what we're doing. We'll tell you clearly when it's safe to come back, usually a few hours after we finish. For big jobs, we might suggest you stay somewhere else for a short time to keep you safe and comfortable.

Foundation repair projects vary in length based on the damage and repair methods needed. Most home foundation repairs finish in 1-3 days. More complex jobs might take up to a week or more. We'll give you a clear timeline during our first meeting.

Most foundation repairs happen outside your home, causing little disruption inside. Some methods might need limited indoor access. We always work to protect your home's interior and clean up fully after the job. We'll talk about any possible effects on your home's inside when we meet.

Small cracks or settling are normal in many homes, but some signs point to bigger foundation issues. Look for wide or growing cracks, doors and windows that don't close right, clearly uneven floors, or visible gaps between walls and ceilings. If you see any of these, it's best to get a professional check. Our team offers free consultations to look at your foundation problems and suggest the right fixes.

The time needed for a bathroom remodeling project depends on what you want done. A basic bathroom update usually takes 2-3 weeks, while bigger projects might take 4-6 weeks. At Bluegrass Waterproofing & Restoration, we'll give you a clear timeline during our first meeting and work hard to finish quickly, so your daily life isn't disrupted for long.

Yes, we can! Our team at Bluegrass Waterproofing & Restoration includes skilled designers who can help you plan your perfect bathroom. We'll talk with you about what you like, your budget, and what you need from your bathroom. We'll also give you professional advice on materials, fixtures, and design ideas to create the bathroom you've always wanted.

Yes, we do. We offer strong warranties on our bathroom remodeling services. This includes a 1-year home warranty that covers our work and materials, a 20-year mold warranty, and a lifetime waterproofing warranty. These warranties show how confident we are in our work quality and give you peace of mind long after we finish your project.

Kitchen remodel times vary based on the project size. Small updates might take 2-3 weeks, while bigger renovations could last 6-8 weeks or more. At Bluegrass Waterproofing & Restoration, we work quickly to reduce disruption to your home life while ensuring great results.

Yes, we can! We can either work with your current kitchen layout or design a completely new one, based on what you want and need. Our team will look at your space and suggest ways to make it work better and look great, all while staying within your budget.

Yes, Bluegrass Waterproofing & Restoration takes care of everything in your kitchen remodel. We handle plumbing, electrical work, cabinets, countertops, flooring, and more. Our licensed professionals make sure all work meets safety codes and our high quality standards.

Bluegrass Waterproofing & Restoration offers 24-hour emergency service. We know that time matters in water damage cases, so we provide same-day emergency help and next-day service for less urgent needs. Our team is always ready to respond quickly to reduce damage and start repairs as soon as possible.

Our full water damage renovation service covers water removal and drying, structural repairs, mold removal, floor replacement, drywall repair, cabinet and countertop fixes, electrical system checks, and plumbing repairs. We look at each case individually and adjust our services to fit your needs, making sure we fully restore your property.

Yes, we do. We know dealing with insurance claims can be hard, so we help you through the process. Our team has worked with many insurance companies and can help document the damage, give detailed estimates, and talk to your insurance adjuster to make sure you get the coverage you deserve for your water damage renovation.

Bluegrass Waterproofing & Restoration provides 24-hour emergency services. We offer same-day response for urgent situations and next-day services for less pressing matters, ensuring quick attention to your water damage concerns.

Our damage assessment includes a full inspection of affected areas, moisture readings, finding the water source, checking structural integrity, and looking for potential mold growth. We then provide a detailed report and suggest a custom repair plan.

Yes, we help clients with the insurance claim process for water damage. Our team provides detailed damage documentation, repair estimates, and works directly with your insurance company to make the claims process easier.

Your home might need dehumidification if you notice musty smells, see mold or mildew, find water on windows, spot damp areas on walls or ceilings, or feel sticky air. If you see these signs, it's time to think about getting professional help with dehumidification.

Whole-house dehumidification offers many benefits. It improves air quality, reduces allergens, stops mold from growing, protects your home from moisture damage, saves energy, and makes your entire living space more comfortable.

Dehumidifiers should be checked at least once a year to work their best. Regular care includes cleaning or changing filters, checking and cleaning coils, and looking for any possible problems. How often you need to do this may change based on how much you use it and where you live. It's best to ask a professional for a care plan that fits your needs.

Bluegrass Waterproofing & Restoration offers round-the-clock emergency response services. Our team will head to your property as soon as we receive your call, starting the water restoration process without delay.

Before our team arrives, you can help by turning off the water source if possible, moving valuable items from wet areas, and using towels or mops to soak up excess water. Always put your safety first and avoid areas that might be unsafe due to structural damage or electrical hazards.

Yes, we assist with the insurance claim process. Our team will document the damage, create detailed reports, and talk directly with your insurance company. We aim to make the claims process easier so you can focus on getting back to normal.

The time needed for structural drying depends on several factors, including the amount of water damage, the affected materials, and the environment. For a typical home, it usually takes 3-5 days. Larger commercial buildings or severe damage may need more time. Our technicians use special tools to check moisture levels and make sure the drying is done properly and quickly.

In many cases, you can stay in your home while we dry it out, especially if only a small area is affected. However, the equipment we use can be loud and may increase your energy bills because it runs constantly. If a lot of your home is damaged, you might want to stay somewhere else for a while. Our team will look at your situation and help you decide what's best for your safety and comfort during the drying process.

While waiting for our structural drying services, you can do a few things to help prevent mold: 1) Remove extra water by mopping or using a wet vacuum. 2) Open windows and doors to let air flow if the weather is good. 3) Use fans to move air around, but don't use your central air conditioning if it's been affected by water. 4) Take out wet items, especially things like carpets or furniture. 5) Throw away wet cardboard boxes and other things that can't be dried completely. Remember, these are just temporary fixes, and you'll still need professional structural drying to remove all the moisture and stop mold from growing.

Better air quality, decrease moisture/mold prevention, and structural protection.

Depends on size of the area.. roughly $10/sq ft

The area that has mold growth will have to be inspected to determine the extent of the damage, size of the area, and the cause of the mold before pricing can be determined.

Roofing, Interior/Exterior Remodeling, New Construction, Air duct cleaning, Flooring, tile work, and etc.

Roughly, 2-4 days depending on size of area, the material that needs to be replaced, or the extent of the damage created.

Yes, we can repair any foundation damage and determine the underlying cause of the damage to the structure.

Bluegrass team will install a Dual Professional Grade Waterproofing Material to the interior/exterior walls.